Executive Summary
| DEVELOPMENT FOCUS | |
|---|---|
| CATERPILLAR | DEALERS |
|
|
EQUIPMENT / FLEET MANAGEMENT GUIDELINES
The following guidelines are intended to provide a framework for the development of solutions related to Equipment / Fleet Management.
OPERATIONAL DEFINITION
“Equipment/Fleet Management Guidelines” applies to the processes and digital solutions designed to improve customer’s operations and performance through increased asset availability, decreased maintenance and repair (M&R) costs and increased asset utilization, each delivering increased customer value.in the areas of:
- Reduced asset ownership costs
- Extended useful life of asset
- Increased asset availability
- Optimized asset inventory levels, and purchase/rental decision making
- Improved regulatory compliance, maintenance and parts inventory management
Equipment and Fleet Management will typically include, but not be limited to, the following:
- Product utilization statistics (idle vs productive etc. …)
- Fuel usage statistics (averages, idle vs productive fuel burn etc. …)
- Location and geofencing services
- Planned Maintenance and Service Backlog Management
- Transactional data and history associated to asset acquisition, maintenance, repair, cost management, fair market value, and divestiture
- Faults, events, notifications, and reporting engines
- Asset performance; monitors trends of output and efficiency over time and comparisons to benchmarks, i.e. other similar assets in similar applications.
| CATERPILLAR POSITION STATEMENTS |
|---|
- Caterpillar will lead in the design and development of solutions that deliver on the Equipment & Fleet Management value propositions. Dealers should drive customer adoption and usage of these applications to create customer loyalty, optimize telematics ROI, create and capture aftermarket revenue, and leverage industry differentiation through the upselling of advanced feature sets.
- Caterpillar will converge solutions where possible.
- Caterpillar will seek to make available for dealers, data and analytics on their customers’ use of Caterpillar developed applications, depending on regulatory compliance and demand-intake prioritization criteria.
- Caterpillar will build an Equipment / Fleet Management Application, with the expectation that dealers will market to their general customer population.
- Caterpillar will continue to develop solutions that address a customer’s entire fleet – not just solutions for Caterpillar assets.
- Caterpillar will commercialize Equipment / Fleet Management APIs that correspond to the Caterpillar Application to allow dealers to innovate for unique customer needs in their region.
- Caterpillar will measure customer adoption achieved by dealers against dealer-specific targets set by Caterpillar and will measure via the Digital Excellence Program.
- As prioritized by Caterpillar industry and aftermarket organizations through the Cat Digital demand intake process, solutions for non-Caterpillar branded (e.g. Perkins, MaK, etc.) will be developed or integrated with existing solutions to provide a unique or brand-agnostic experience.
| CATERPILLAR FOCUS | DEALER FOCUS |
|
|
CATERPILLAR APPLICATIONS
|
|
|
